Now Serving Small Towns Across North America

Your town's
digital front door
finally.

TownIQ replaces fragmented emails, Facebook posts, and paper forms with one professional, easy-to-use civic platform built specifically for small municipalities.

3 portals
Resident · Admin · Contractor
30+ features
Built for small towns
1/20th
The cost of CivicPlus
millbrook.towniq.app · Admin Dashboard
Millbrook, IA
Town Admin Portal
Dashboard
Announcements
Requests
Permits
Payments
Events
Census
Settings
Admin Dashboard
Millbrook, Iowa
14Open Requests
3Pending Permits
$4,280Bills Due
Recent Requests
Pothole on Main St
2h ago
Street light out — 3rd Ave
5h ago
Water pressure inquiry
1d ago
Park bench repair
2d ago
$79Starting price / month
< 1 weekAverage onboarding time
70%Directory revenue back to your town
No lock-inMonth-to-month, cancel anytime
The Problem
📬

Overflowing inboxes

Resident requests buried in email with no tracking, no accountability, no visibility.

📄

Paper permits

Applications arrive by hand, sit in piles, and vanish without a single status update.

📱

Facebook as gov't

Official notices scattered across social feeds, seen only by whoever happens to scroll.

💸

CivicPlus is $40K+

Enterprise platforms price out 99% of small towns. TownIQ was built for the rest.

Small towns deserve professional tools — not enterprise price tags.

FeatureTownIQCivicPlus
Annual costfrom $948$40,000+
Setup time< 1 week3–6 months
Built for small townsYesNo
Contract lock-inMonth-to-monthMulti-year
Directory revenue70% to town0%
AI-powered toolsIncludedNot available
The Platform
Three portals. One system.

Every person who interacts with your town gets a purpose-built experience — residents, staff, and contractors all on the same platform.

🏠 Resident Portal
⚙️ Town Admin
🔨 Contractor
💳 Payments & Billing

The public face of your town

Residents get a clean, mobile-friendly home for everything town-related. News, events, requests, and business discovery — all in one place, no account required for most features.

  • Home feed with news & events
  • Service request submission
  • Community polls & voting
  • Local business directory
  • Lost & found hub
  • Weather widget
  • Public service pages
  • Emergency alerts
  • Event calendar & RSVP
  • Fundraiser participation
  • My Bills portal
  • Digital census
millbrook.towniq.app
Millbrook, Iowa
Your Town. Your Community. Online.
🔍 Search services, news, businesses...
📢 Latest News
Road closure: Oak Ave patching
Council meeting — June 12
Summer rec program now open
🗓 Upcoming Events
4th of July Celebration
Town Hall — Jun 15
Farmers Market — Jun 22
78°F
Partly Cloudy · Millbrook, IA
Fair
Resident Home Feed

Everything your team needs

A full admin dashboard giving staff complete control over announcements, requests, permits, billing, and community tools — organized, professional, and fast to learn.

  • Announcement creation & scheduling
  • Request review & resolution
  • Permit management & approval
  • Event calendar management
  • Admin role management
  • Business directory moderation
  • Census builder & results
  • AI announcement writer
  • Emergency alert broadcasting
  • Payments & billing panel
  • Fundraiser management
  • Town settings & branding
millbrook.towniq.app/admin/requests
Main
Dashboard
Announcements
Requests
Permits
Finance
Payments
Tools
Census
Events
Settings
Request Management
14Open
3New Today
47Resolved
2.3dAvg Time
RequestCategoryStatusReceived
Pothole on Main StRoadsNew2h ago
Street light outageUtilitiesOpen5h ago
Water pressure issueWaterResolved1d ago
Park bench repairParksOpen2d ago
Admin Request Management

Built for contractors, not clerks

Contractors submit permit applications, upload documents, track status, and communicate with staff — all in one place. No phone tag, no paper, no uncertainty.

  • Permit application submission
  • Document upload & management
  • Real-time status tracking
  • Direct staff communication
  • Application history
  • Status change notifications
  • Business directory listings
  • Mobile-friendly interface
millbrook.towniq.app/contractor
My Permit Applications
All (5)
In Review (2)
Approved (3)
🏗
Commercial Building — 14 Main St
Jun 8 · 4 docs uploaded
In Review
🔧
Renovation Permit — Residential
Jun 5 · Changes requested
Changes Req.
Electrical Permit — 22 Oak Ave
Approved May 28
Approved
🚧
Demolition — Grain Elevator
Approved May 12 · Complete
Complete
Contractor Permit Tracker

Modern billing, built right in

Residents view and track utility bills online. Admins configure nine bill types, set automated reminders, and manage resident accounts — no separate portal needed.

  • Outstanding balance overview
  • Bill history & records
  • Auto-pay configuration
  • Nine configurable bill types
  • Admin transaction overview
  • Automated reminders
  • Resident account management
  • Bill rate configuration
millbrook.towniq.app/my-bills
My Bills
$312.40 due
Outstanding
History
Auto-Pay
$312.40Total Due
3Bills
Jun 30Next Due
💧
Water & Sewer
Due June 30
$128.50
Due
Utilities
Due June 30
$94.00
Due
🏡
Property Tax
Due July 15
$89.90
Upcoming
Resident Bills Portal
See It In Action
Every feature your town needs,
rendered right here.

Real screens from inside the app — announcements, polls, the business directory, emergency alerts, AI tools, events, and more.

admin/announcements
Announcements
📌 PINNEDInfrastructure
Road Closure — Oak Avenue Patching
Oak Ave between 2nd and 4th will be closed Jun 10–11 for asphalt patching. Use Railway Ave as an alternate route.
Jun 9 · Town Staff✨ AI Drafted
Community
Summer Recreation Program Registration Open
Registration for summer programs is now open. Spaces are limited — register at the town office or online before June 20.
Jun 7 · Parks & Rec
Upcoming
Council Meeting — June 12 at 7:00 PM
The next regular council meeting will be held at Town Hall. Agenda available on the town website.
Scheduled · Jun 5✨ AI Drafted
News & Announcements
millbrook.towniq.app/polls
What should the town prioritize in next year's budget?
Road & sidewalk repairs44%
Recreation & parks upgrades28%
Downtown beautification18%
Emergency services10%
312 votes · Closes Jun 20 Vote
🗳 Past Poll — Park Bench Survey Closed Jun 1 · 178 responses · Results exported to PDF
Community Polls & Voting
millbrook.towniq.app/directory
All
Food
Trades
Services
Retail
Main Street Pizza FEATURED
Food & Dining
📞 (515) 882-4421 · Mon–Sat 11am–9pm
★★★★★
Calloway Plumbing & Heat FEATURED
Trades & Services
📞 (515) 882-7700 · 24/7 Emergency
★★★★☆
The Cut Shop
Personal Services
📞 (515) 882-3310 · Tue–Sat 9am–5pm
★★★★☆
Local Business Directory
millbrook.towniq.app · Alert Active
❄️
Snow Route Parking Ban — Active
All vehicles must be off designated snow routes by 10:00 PM tonight. Active until Sunday March 29, 8:00 PM. Vehicles will be towed at owner's expense.
View Map Which Streets?
🚨 Boil Water Advisory — Oak Ave district. Use bottled water until further notice.
2h ago
⚠️ Road Closure: Railway Ave between 2nd & 4th. Detour via Main St.
Yesterday
📢 Recycling pickup moved to Friday this week due to Canada Day holiday.
Jun 28
Emergency Alerts & Notifications
admin/ai-tools
✨ AI Announcement WriterAI TOOL
Draft an announcement about the road closure on Oak Avenue for asphalt patching next Tuesday and Wednesday.
Generated Draft
Road Closure — Oak Avenue Patching (Jun 10–11)
Oak Avenue between 2nd and 4th Street will be closed Tuesday June 10 and Wednesday June 11 for scheduled asphalt patching work. Residents are asked to use Railway Avenue as an alternate route during this time. We apologize for any inconvenience and appreciate your patience as we work to improve our roads.
📢 Announcement Writer
📋 Request Summarizer
📝 Meeting Notes
📱 Social Post
AI-Powered Admin Tools
millbrook.towniq.app/events
June 2025
12Jun
Regular Council Meeting
📍 Town Hall · 7:00 PM · All welcome
Details
22Jun
Millbrook Farmers Market
📍 Main St · 9 AM – 1 PM · Weekly
Details
4Jul
4th of July Celebration 🎆
📍 Riverside Park · 6 PM · Fireworks at dusk
RSVP
15Jul
Public Works Open House
📍 Town Yard · 10 AM – 2 PM
Details
Event Calendar & RSVP
admin/census/results
2025 Annual Town Census
✓ 287 Responses
How satisfied are you with town services overall?
Very Satisfied
42%
Satisfied
33%
Neutral
16%
Dissatisfied
9%
8 questions · Closed Jun 1 · Auto-charted Export PDF
Digital Census & Surveys
millbrook.towniq.app/public-works · Pro+ Add-On
Fix My Town — Report an Issue
📍
Tap to pin location
Issue Type
🚧 Pothole 💡 Street Light 💧 Water Leak 🌳 Tree / Debris
Photo upload + AI cleanup of submission ✨
AI cleaned: "pothole on main rd near the stop sign its pretty big" → Pothole reported at Main St & Oak Ave intersection. Severity: Large. Priority flagged.
Public Works — Admin View
IssuePriorityStatus
Pothole — Main & OakHighAssigned
Street light — 3rd AveMedNew
Water leak — Elm StHighResolved
Fallen tree — Park RdLowOpen
❄️ Plow Tracker Active
Live GPS · 3 routes completed tonight 🚜
Pro+ — Public Works Reporting & Plow Tracking
All Features
One platform.
Everything included.
📢

News & Announcements

Schedule, pin, and push town updates instantly. AI drafts the copy — staff just reviews and publishes.

Scheduled postsPin to topAI writer
📋

Request Management

Residents submit issues online. Staff track, assign, and resolve in a structured queue with full history.

Staff assignmentStatus trackingAI summarizer
🏗

Permit Management

Online applications, document uploads, approval workflows, and direct contractor communication — paperless end to end.

Doc uploadContractor portalStatus alerts
💳

Payments & Billing

Nine bill types, automated reminders, resident account management, and full transaction history — built right in.

9 bill typesAuto-remindersHistory
🤖

AI-Powered Tools

AI announcement writer, request summarizer, meeting notes generator, and social media converter — saving hours every week.

AnnouncementsMeeting notesSocial posts
🗳

Polls & Census

Run community votes and full digital censuses with custom questions, live results, auto-charts, and PDF export.

Custom questionsAuto-chartsPDF export
🏪

Business Directory

A searchable local directory residents actually use. 70% of featured listing revenue goes directly back to your town.

Featured listings70% revenueOffsets cost
🚨

Emergency Alerts

Broadcast push notifications and SMS to all residents in seconds. Snow bans, boil advisories, road closures — instantly out the door.

Push notificationsSMSAlert templates
🗺

Pro+ Smart City Add-Ons

Road closures, plow tracking, public works reporting, GIS overlays, recycling reminders — à la carte, add only what you need.

Road closuresPlow trackingFix My Town
Competitive Comparison
Why towns choose
TownIQ over the rest

CivicPlus and SeeClickFix weren't built for towns like yours. TownIQ was.

Feature
TownIQ
CivicPlus
Facebook / Email
Built for small towns (<10,000 pop.)
Affordable entry pricing
Resident request tracking
Contractor permit portal
Online bill viewing & payments
Add-on
AI-powered admin tools
Business directory + revenue share
Emergency alerts (push + SMS)
$$ extra
Email only
Community polls & census
Add-on
Month-to-month, no lock-in
Up and running in < 1 week
3–6 months
Getting Started
Up and running
in days, not months.
1

Reach out

Email contact@towniq.app. We learn about your town and walk you through what the platform looks like for your size and needs.

2

We set you up

We configure your branded portal with your logo, colors, and contact info. Most towns are fully ready in 2–3 business days.

3

Staff gets trained

We walk your team through the admin portal. Most staff are comfortable within an hour. No IT department required.

4

You go live

Share the link with residents and watch your town step into the digital age. We're with you every step of the way.

"Before TownIQ, residents were calling the office for everything — potholes, permit status, event times. Now they find it themselves. Our staff got hours back every single week, and residents actually feel like the town is listening."

D
Dwight Calloway, CAO
Millbrook, Iowa · Pop. 1,200 · TownIQ Early Adopter
Get in Touch
Ready to bring your town online?

Whether you have questions, want a walkthrough, or are ready to get started — we'd love to hear from you. Ask about our founding-customer rate for municipalities joining early.

✉️ contact@towniq.app
No sales pressure. Just an honest conversation about what your town needs.